• Shipping Policy


    At modixia.shop, we blend vaporwave aesthetics with efficient delivery solutions. Our shipping policy reflects the retro-futuristic rhythm of our brand, ensuring your purchases arrive with the same vibrant energy that defines our products.


    Processing Time

    All orders undergo meticulous preparation within 4–7 business days after payment confirmation. During seasonal drops or special collection launches, processing may extend to 10 business days to ensure each item meets our quality standards. You'll receive email updates at every stage, maintaining the transparent communication that complements our vaporwave-inspired customer experience.


    Shipping Time

    Domestic shipments within the U.S. typically take 8–15 business days after dispatch, allowing for our signature packaging process that incorporates vaporwave design elements. International deliveries to Canada, Europe, and Australia require 12–25 business days, including customs clearance periods that vary by destination. These extended timelines help us maintain affordable shipping rates while preserving the artistic integrity of your purchases.


    Shipping Costs

    Our shipping fees are structured as follows:

    Standard Shipping

    Order Total: US$0 - US$60

    A standard shipping fee of US$10 will be applied.

    Order Total: Above US$60

    Standard shipping is free for orders over US$60.

    Expedited Shipping

    Order Total: US$0 - US$100

    An expedited shipping fee of US$20 will be applied.

    Order Total: Above US$100

    Expedited shipping is free for orders over US$100.


    Expedited Delivery Options

    For customers seeking faster delivery of our vaporwave collections, expedited processing (2–4 business days) is available for in-stock items ordered before 1 PM EST. This service uses premium carriers that align with our brand's futuristic ethos while ensuring careful handling of delicate items.


    International Shipping & Customs

    All international shipments may incur customs fees determined by local regulations. These charges are the customer's responsibility and won't appear in your order total. We cannot predict or control these fees, just as we can't control the nostalgic pull of vaporwave aesthetics - they simply exist as part of the international shopping experience.


    Delivery Restrictions

    We currently cannot ship to PO Boxes, military addresses, or certain remote locations due to carrier limitations that disrupt our carefully curated delivery timelines. Please provide a physical address that matches the vibrant energy of our products.


    Order Tracking

    Each shipment includes tracking information sent via email, allowing you to follow your package's journey like following the hypnotic patterns of a vaporwave visual. International tracking updates may pause during customs processing, but will resume once local carriers receive your package.


    Contact Information

    For shipping inquiries that need that personal vaporwave touch, contact our customer service team at [email protected]. We typically respond within 24–48 hours, slightly longer during high-volume periods when we're busy creating new retro-futuristic designs.