Welcome to our vaporwave dreamscape. By completing your purchase, you're syncing with our digital wavelength.
We operate on a 100% prepayment system to maintain our retro-futuristic flow. Major credit cards (Visa/Mastercard/Amex), PayPal and cryptocurrency payments are processed through encrypted gateways. Failed payments automatically cancel your order - we'll notify you via neon-colored email. For security purposes, we may occasionally require additional verification for high-value transactions exceeding $500.
Your confirmation email will arrive in 15-30 minutes with synthwave aesthetics. This digital receipt contains your unique order number and itemized breakdown. Please review all details carefully - especially shipping addresses and product variations. Changes requested after confirmation may delay processing as we manually override our automated systems. International customers: ensure your shipping address matches exactly with your payment method's registered address.
Our cybernetic inventory system combined with human oversight reserves the right to cancel orders exhibiting suspicious patterns (multiple accounts shipping to same address, bulk purchases exceeding 10 identical items, or mismatched billing/shipping information). Limited edition vaporwave drops may be subject to purchase limits per customer. We may cancel orders placed before official restock times due to bot activity.
All glitch-art inspired prices are displayed in USD. International customers: currency conversion rates and potential bank fees are beyond our control. During major sales events, prices fluctuate in real-time - your cart total locks upon checkout initiation. Unexpected import duties/taxes for international shipments remain the customer's responsibility, though we'll provide necessary customs documentation.
Our holographic warehouse requires 3-5 business days to manifest your order before shipping. Domestic shipments then take 5-7 business days via our neon-carrier partners. International orders enter the transdimensional portal for 10-20 business days delivery. Tracking numbers activate within 24 hours of dispatch - expect cosmic delays during solar flares or retro-tech malfunctions. Contact [email protected] if your package enters a time warp beyond 30 days.
The return portal remains open for 21 days from delivery date. Items must be in original sealed packaging with all holographic tags attached. Digital downloads and custom vaporwave creations are eternally non-returnable. Return shipping costs are deducted from refunds unless the error originated in our dimension. Allow 7-10 business days for refunds to cycle back through the financial matrix to your original payment method.
Transmit inquiries to [email protected] - response time is 24-48 hours during business days. Include your order number and any relevant screenshots for dimensional reference. Phone support remains discontinued as per our retro-tech manifesto.
